We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.
If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.
Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.
As soon as your transaction is processed, you are immediately transferred to your download page. Additionally, a receipt containing a download link is automatically sent to the e-mail address that you provided.
If you did not receive the download instructions by e-mail, please check your ‘Junk’ or ‘Spam’ folder – it may have landed there.
You can also retrieve the download from your account in here https://beatpulse.app/orders/.
Most people receive our email within a few minutes. If you have not received a message with a download link within 20 minutes of your purchase, please contact us via Live Chat. We will rectify the situation as quickly as possible.