If you’d like to request a refund, contact our support team and explain what’s up. They’re always more than happy to help out.
Contact Support or Live Chat
We currently accept:
Log in to your account, click on your profile icon in the upper right corner, click on ‘Account settings’ and then click on ‘Change Password’ in the upper right corner.
Hit the ‘Save Password’ button and you’ll be good to go!
Click on ‘Forgot your password?’ on the login page and you’ll get an email to set yourself a new password.
If you don’t get an email from us, you might be entering a different email address from the one you used to sign up.
Search your different email inboxes for emails from BEATPULSE to see if you may have multiple accounts.
Click the ‘Login with Facebook’ button when you create your Beatpulse account and log in through Facebook whenever you access your Beatpulse account.
A Beatpulse account is created in our backend with your Facebook email, but you won’t actually have a Beatpulse password unless you set one through the welcome email we send you after you’ve signed up.